Terms of service

Welcome to BUILT FOR BIRTH PTY LTD. (“we”, “our”, “us”). By purchasing, hiring, or using any of our products or services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or entering into a hire agreement.

These Terms apply to all purchases and hires made through our website, www.builtforbirth.shop and any other official channels operated by Built for Birth.

Product Sales

All products sold by Built for Birth are designed and manufactured exclusively for our brand.
Unless otherwise stated in writing, all products are intended for personal, non-commercial use.

You may not resell, hire out, or otherwise use Built for Birth products for commercial purposes without our prior written consent. We are open and happy to discuss the hiring of our birth pools - if this is something you are interested in, please contact us. 

Pool Hire

Built for Birth currently offers pool hire within the Darwin region only.

To hire a pool, you must:

  • Contact us directly to confirm availability and suitability

  • Complete and sign a Hire Agreement Waiver 

  • Pay the required hire fee and deposit

  • Agree to follow all care, cleaning, and safety instructions provided

We reserve the right to decline any hire request at our discretion.

Hire Conditions

By hiring a pool, you agree that:

  • The pool remains the property of Built for Birth at all times

  • You will use the pool and accessories safely and responsibly

  • You will not sub-hire, loan, or transfer the pool to another person or business

  • You will return the pool and accessories in clean and undamaged condition, following the instructions provided

  • You are responsible for any loss or damage to the pool or accessories during the hire period

Failure to comply may result in forfeiture of your deposit and/or additional charges.

General Usage 

Birth pools should be used according to the instructions provided by BUILT FOR BIRTH.

All pools must be used with a new disposable liner for birth. 

Children MUST ALWAYS be supervised and in arms reach of a guardian/responsible adult when near and around your pool.

Refunds and Cancellations

For retail purchases:

  • Refunds are offered in accordance with Australian Consumer Law for faulty or defective products.

  • Change-of-mind returns are not available once a pool has been used or set up.

For hires:

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  • Refunds will not be approved for change of minds or in any case where the pool/equipment does not end up being used.

  • For any medical reasons that have  'disqualified ' you from a home birth BEFORE collection of your pool, we may approve your return/refund. Your security deposit will be kept if cancellation is within 4 weeks of the arranged hire period.  

Intellectual Property

All designs, product names, logos, and branding associated with Built for Birth are our intellectual property and may not be used, reproduced, or distributed without our written permission.

Use of our branded products in a way that suggests affiliation, endorsement, or partnership without authorisation may constitute misrepresentation or trademark infringement.

Limitation of Liability

Built for Birth takes all reasonable care to provide safe, high-quality products. However, birthing and water use inherently carry risks. By purchasing or hiring from us, you acknowledge that you assume all responsibility for your own safety and wellbeing, and that of your baby, birth partner, and support team. Built For Birth will not be liable nor responsible for any injury or death that may occur in or around our pool. 

It is recommended that all births have licensed and qualified midwives attend your birth. We recommend that all women consult their doctors or a medical personal about using a birth pool.

To the maximum extent permitted by law, we are not liable for any injury, loss, or damage arising from misuse or improper setup of our products.

Privacy

We respect your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy, used only to manage your order, hire, or communication with us.

Governing Law

These Terms are governed by the laws of the Northern Territory, Australia.
Any disputes will be handled in the courts or tribunals of the Northern Territory.

General Conditions

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Modification to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

 
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

Errors, Inaccuracies and Omissions 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 


We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 


Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 


These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 


These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
 

Changes to Terms of Service/Terms and Conditions

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

Contact

If you have any questions or wish to discuss a hire or collaboration, please contact us at:

Builtforbirth@outlook.com